National health insurance platform "Dhamani" launched

Muscat: The Financial Services Authority (FSA) today launched the National Health Insurance Platform (Dhamani), offering digital services to regulate the Omani health insurance market.

The platform is an integrated electronic platform that facilitates the exchange of health insurance-related data and claims between insurance companies and private health institutions.

His Excellency Abdullah bin Salem Al Salmi, CEO of the Financial Services Authority, explained the regulatory role of the platform at a press conference held by the Authority to unveil details of the Dhamani platform.

Al Salmi highlighted the platform's features and advantages in advancing the health insurance system in the Sultanate of Oman and its positive impact on all parties involved in the insurance process, from the policyholder to private and insurance health institutions.

His Excellency emphasised that the Dhamani platform represents a qualitative leap in the development of the Omani health insurance market by leveraging digital transformation to regulate this vital sector, facilitating citizens' access to health services and enhancing the principle of insurance inclusion.

He noted that the platform has proven its digital efficiency and effectiveness during its pilot phase.

His Excellency explained that the number of health insurance transactions completed through the platform by insurance companies and private health institutions reached approximately 3 million transactions during the first quarter of 2025. The platform has also been linked to all insurance institutions, approximately 33 private hospitals, and 3 private health complexes to date.

Al Salmi emphasised that this platform will address many of the challenges facing parties involved in the insurance relationship, ensuring the provision of high-quality health insurance services and prompt payment of dues to private health institutions by insurance companies. It will also provide a database of diseases, diagnoses, and treatments, enabling relevant authorities to conduct the necessary studies to develop the health sector.

His Excellency indicated that the platform provides its services to more than 650,000 health insurance policyholders, with an exchange rate of data and information reaching 40,000 transactions per day.

 Al Salmi explained that a small fee will be imposed on hospitals to finance the development of the platform and cover its construction costs, which amounted to OMR 1.6 million .