Monday 16 / June / 2025
Muscat: The Consumer Protection Authority (CPA) on Monday organised an e-commerce forum titled "E-commerce Amid Consumer Rights and Supplier Duties".
The forum was held in cooperation with the Ministry of Commerce, Industry and Investment Promotion, under the auspices of Eng. Omar Hamdan Al Ismaili, Chairman of the Telecommunications Regulatory Authority (TRA).
The forum highlighted e-consumer rights, the duties and obligations of e-commerce licensees, e-commerce legislation, commercial fraud and electronic fraud in the age of digital economy and the role of government institutions amid the e-commerce experience.
The forum saw a large turnout of representatives of government and private establishments and an elite group of experts and specialists in the field of e-commerce, who underscored the significance of the forum in showcasing a safe and sound culture of e-commerce.
The event included a visual introduction display, followed by a presentation on an e-shopping campaign. The presentation was made by Dr. Munira Al Fikry, a media specialist at the CPA.
The forum included an exhibition featuring the authority's most important electronic systems and applications related to the e-shopping process. It also included the launch of an opinion poll to measure cognitive awareness.
On the sidelines of the forum, a public awareness campaign was launched under the slogan "Safe Shopping". The campaign aims to promote the culture of safe shopping in the digital business environment, in line with the objectives of Oman Vision 2040, which places the economy and development at the heart of sustainable development strategies and technology-based economy.
The forum was a link in range of activities that coincide with an ongoing “Safe Online Shopping Campaign” aimed to raise community awareness, promote online shopping practices, ensure the establishment of a fair and transparent digital consumer environment and develop practical solutions to current challenges, as well as building a digital future that meets everyone’s needs and aspirations.
