Monday 11 / May / 2026
Muscat: Oman’s leading customer-focused brands will be recognised at the Oman Best Brands & CX Awards 2026, taking place on 10th June at Kempinski Hotel Muscat. Organised by Muscat Media Group, Times of Oman, and Gulf Leaders Circle, and co-located with the Oman CX Forum 2026 presented by Infoline, the event will bring together senior business leaders, C-level executives, and CX professionals to celebrate excellence in customer experience, engagement, and service across the Sultanate.
A key feature of the event will be the Times of Oman Best Brand in Customer Experience Awards, where leading brands across 40+ product and service categories will be recognised based on nationwide consumer voting. From banking and telecom to retail, hospitality, healthcare, FMCG, real estate, education, automotive and more, the awards aim to recognise brands that customers trust and consistently choose for delivering strong service experiences.
Winners will receive the prestigious Times of Oman Best Brand in Customer Experience Award, recognising organisations that have made customer experience a clear business priority.
The morning will also honour select CX professionals and organisations for their contribution to advancing customer-centric practices in the Sultanate. These recognitions will celebrate individuals and teams that have played a meaningful role in improving service delivery, customer engagement, and experience standards within their sectors.
The awards programme comes at a time when customer expectations are changing rapidly, with organisations increasingly recognising experience as a key differentiator. By recognising both brands and professionals, the Oman Best Brands & CX Awards 2026 aims to highlight success stories and encourage higher standards of customer experience across industries in Oman.
For sponsorships, table bookings or more information, contact Sanjeev Rana at [email protected] / +968 97221630 or Syed Amir Saleem at [email protected] / +968 78471944.
