Oman's Dar Al Atta’a holds training session for Fenjan Hospitality employees

Muscat: Dar Al Atta’a association recently organised a training course called, “Etiquette and International Protocol Programmes” in cooperation with the Omani Women’s Association in Mussanah.
Held from October 17 to 19 the session was part of its Empowerment Programme which is one of the core programmes that charitable association relies on to help underprivileged families.
Rehabilitation and training have a long term effect on individuals and the society as they motivate them to make a difference in their lives and in their communities.
Some 25 employees of Fenjan Hospitality were nominated for the course at a cost of OMR1,000, which was funded by Petroleum Development Oman (PDO).
The course was held at the Arab Institute for Financial and Administrative Studies and presented by the National Institute of Pioneers. It included several subjects: the definition of the etiquette, values of etiquette and protocol, the relationship between etiquette and protocol in the Arab culture, the contrast between etiquette and protocol, guidance on how to be an ambassador for your organisation, the first impression (How do you win at first sight), (How to protect your reputation and the reputation of your organisation), international courtesies, serving and welcoming.
In this context, Suad Saleh Khalifa Fairouz, supervisor of the staff Fenjan Hospitality project said: “The level of the course was excellent and we benefited from learning the skills and methods of etiquette and protocol. I see that the course will serve the Department of Welcoming and Serving. The hospitality is great and we hope to take part in more courses like these in the future. We would also like to thank the Omani Women’s Association and the Association of Dar Al Atta’a for this useful initiative.”
Aisha Al Mushefri was another beneficiary of the course. “The course was more than wonderful... the advantage of acquiring such information is significant and the methods of etiquette and protocol will play an important role in the progress of our work. I would like to thank Dr. Ahmed Al Toorah for his method of explaining and introducing the Etiquette and Protocol programme. Our sincere thanks to the Dar Al Atta’a Association for their support of this initiative, regardless of the short notice and we hope for more in the future.”
Fareed Al Saadi, another participant in the course, added: “I did not expect the session to be this informative, the advantwage was outstanding and Dr. Ahmed was very patient with us. In the past three days, we enjoyed, even as we improved our working skills. Thanks to all those who contributed to the success of this course.”