PACP’s new executive regulations for products in Oman

Muscat: Two years after introducing a Consumer Protection Law, the Public Authority for Consumer Protection has released new amendments to protect customers and businesses.
The executive regulations aim to protect consumers from any negligence or wrongdoing by suppliers, as well as giving business owners guidelines to practice their trade correctly and prevent them from violating the law.
The laws also apply to purchases and exchanges which are made over electronic communication platforms.
The new regulations consider products to be adulterated if
they are altered in shape, size, weight, amount, attributes, or characteristics.
Products are also considered adulterated if their expiration dates are changed, or if they are repackaged into other containers.
The regulations also prohibit false advertising of products, and using packaging which is damaged or harmful, and does not conform with the official specifications set by PACP. The regulations also define products which are damaged, or corrupt.
These include products which are past their expiry date, or are unfit for consumption, or appear spoiled.
Products are also damaged if their natural components have been changed, or if they prove to be corrupt after inspection.
In addition, the law guarantees consumers particular information on their receipts for purchased goods.