Unified portal a step forward in facilitating access to government services

Muscat: An initiative to launch the "unified electronic portal for government services" constitutes a step forward in redefining the way government services are provided and enhancing the digital experience of users.

The initiative also helps facilitate access to government services and accelerate the completion of transactions through a unified digital outlet serving both citizens and residents.

Eng. Said Hamoud Al Ma’awali, Minister of Transport, Communications and Information Technology (Supervisor General of the National Government Digital Transition Programme), said that the launch of the unified portal reflects the government’s strategic approach to restructure government services and make them more efficient and flexible.

Al Ma’awali added that the portal serves as a unified digital platform for government services. The port provides beneficiaries with an integrated experience and enables them to obtain government information and services without having to navigate between ministries’ portals and websites.